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Tom ClarkIn my restricted experience, when I"ve encountered things like this, the is commonly a trouble with one upstream carrier. Chances are if voip.ms doesn"t have any on-going maintain or existing issues, it"s going to be further up the chain. My 2 cents. I"m certain some others will certainly chime in...
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The situation was resolved yesterday as soon as the law office started receiving phone call calls again. I"m a little disappointed with the solution time, though. I at first reported the situation to voip.ms Tuesday night just prior to 11 pm California time. I had to develop a assistance ticket together chat was unavailable. Although lock responded within 20 minutes via email, there to be no contact from them between then and also 6:30 am Wednesday once I initiated an digital chat. Lock told me the they would certainly escalate it with their carrier. Six hrs later the phone was working, however voip.ms didn"t update the support ticket for virtually 24 hours. Maybe their carrier didn"t educate them in a fashionable manner, however they can have tested the heat periodically throughout Wednesday night and Thursday morning. This tiny hiccup does not adjust my as whole opinion of them, though. I"m quiet happy v their service.Sidenote: throughout the online chat ~ above Tuesday, they stated that they would escalate the situation to your carrier. As soon as I asked who their carrier was, they stated that they can not call me. This morning in ~ 5:30 am the organization line rang once. The speak to ID surname was Vitelity. Later on this morning they informed me the the problem was solved. Coincidence?